0 – 60mph in 6 Months – Getting Newcomers up to Speed
Newmarket – 28th February; Norwich – 27th April
The first few days, weeks and months for a new starter are critical in determining whether they develop effectively, and quickly become either an asset or a liability. In reality, little time, effort and thought is really given to planning and achieving a meaningful, structured programme of learning, which means that people do not work to their full potential as quickly as they could have, or they leave. This course will encourage Managers to better prepare and conduct good inductions, and to regularly assess and feedback how a new employee is performing, so that they can become really productive in their jobs by the end of any probationary period.
Key Survival Skills for the Modern Workplace
Newmarket – 16th May; Norwich – 17th October
Coping with change is not always easy, but is a necessary skill for the modern workplace. This half-day course will look specifically at some of the common work stressors, with a view to learning effective approaches, including meeting your boss’ expectations, knowing when and how to stand up for yourself, developing resilience, whilst juggling work and personal demands. This will suit anyone who wants to have a better understanding of survival strategies and skills. This will also aid personal and career development, as being able to adapt quickly is more than just the key to survival, but to success itself.
Good Ways to Deliver Bad News
Newmarket – 11th October; Norwich – 30th November
No-one likes to deliver bad news, but every Manager has to do this at some stage. If it is done effectively, the outcome can be more constructive than if it is done badly, or not at all. We will identify useful approaches and techniques that will help Managers to be more confident and purposeful, by practising how to do it in a supportive and safe environment. Delivering bad news without proper preparation can be stressful to all concerned, so come to learn how to be more comfortable dealing with this part of a Manager’s job
