• Thu
    04
    Apr
    2019
    8:30 amPark Farm Country Hotel, Hethersett, Norwich

    It is a major part of a Manager’s role to build effective working relationships. If done well, this will help create high performing teams, as well as further developing trust and respect from those that you work with, both internally and externally.

    We will cover what is really meant by regular and open two-way communication skills, influencing skills (including bosses), managing boundaries and tips on how to deal with difficult situations and people (conflict resolution).

    All of this will promote productivity, success and enhance well-being in the working environment.

  • Wed
    16
    Oct
    2019
    8:30 amPark Farm Country Hotel, Hethersett, Norwich

    Many Managers are prone not to look beyond an income stream as to the reason why people come to work. Whilst pay is important, social interaction, job satisfaction and recognition are other key motivators.

    Whilst this course will look at effective methods to help control absence, we will also be encouraging Managers to better understand the root causes behind why people do not turn up for work.

    Course content will include the dangers of presenteeism, the benefits of return to work meetings, and the importance of focusing on small scale, but high impact well-being initiatives, seeing as mental health and stress combined is the number one reason why people are off sick.

    If absenteeism is a problem at work, and/or you are looking for some simple, yet practical tips on dealing with mental health issues, and improving well-being amongst your people, then this course is a must for you.