Thu18Oct20188:30 amPark Farm Country Hotel, Hethersett, Norwich
Saying “you’re fired” may actually be an indicator of management failure, even though it has been popularised in the media.
This course looks at the three key areas, namely recruitment & induction, performance management and improvement, which if applied correctly, should minimise the need to consider terminating employment. However, the third key area is the effective use of the disciplinary procedure to formally improve performance standards, and only if that does not work, how best to dismiss.
We have designed this course to suit those who are new to Management, as well as being a useful refresher for the more experienced Manager looking to develop existing skills and/or want to be more successful by learning new/different approaches, as part of personal/career development.
This course will be highly participative, practical in content, and is intended to challenge our delegates into recognising there are always alternative ways of dealing with people and/or situations.
The course objectives will include: -
- Recruitment & Induction
- Performance Management
- Performance Improvement
- Discipline, Dismissal & Alternatives
- Practical Learning Opportunities
The course will commence at 8.30 am, with registration and refreshments from 8.00 am. The course will finish around 1.45 pm, with breaks for refreshments and lunch.
The cost for this training event will be £75.00 plus VAT per delegate, including lunch. To reserve your place on this course, please contact Jackie Bolton either by e-mail: firstname.lastname@example.org or call 01480 677981.
Thu04Apr20198:30 amPark Farm Country Hotel, Hethersett, Norwich
It is a major part of a Manager’s role to build effective working relationships. If done well, this will help create high performing teams, as well as further developing trust and respect from those that you work with, both internally and externally.
We will cover what is really meant by regular and open two-way communication skills, influencing skills (including bosses), managing boundaries and tips on how to deal with difficult situations and people (conflict resolution).
All of this will promote productivity, success and enhance well-being in the working environment.
Tue15Oct20198:30 amPark Farm Country Hotel, Hethersett, Norwich
Many Managers are prone not to look beyond an income stream as to the reason why people come to work. Whilst pay is important, social interaction, job satisfaction and recognition are other key motivators.
Whilst this course will look at effective methods to help control absence, we will also be encouraging Managers to better understand the root causes behind why people do not turn up for work.
Course content will include the dangers of presenteeism, the benefits of return to work meetings work, and the importance of focusing on small scale, but high impact well-being initiatives, seeing as mental health and stress combined is the number one reason why people are off sick these days.
If absenteeism is a problem at work, and/or you are looking for some simple, yet practical tips on dealing with mental health issues, and improving well-being amongst your people, then this course is a must for you.