No-one likes to deliver bad news, but every Manager has to do this at some stage. If it is done effectively, the outcome can be more constructive than if it is done badly, or not at all.
We will identify useful approaches and techniques that will help Managers to be more confident and purposeful, by practising how to do it in a supportive and safe environment. Delivering bad news without proper preparation can be stressful to all concerned, so come to learn how to be more comfortable dealing with this part of a Manager’s job.
The course objectives will include: –
- What is bad news?
- What is the process?
- Preparation
- Meetings
- What happens next?
We are running this course at the following venues:
Rowley Mile Conference Centre, Newmarket – 11th October 2017
Park Farm Country Hotel, Norwich – 30th November 2017
The course will commence at 8.30 am, with registration and refreshments from 8.00 am. The course will finish around 1.30 pm, with breaks for refreshments and lunch.
The cost for this training event will be £75.00 plus VAT per delegate, including lunch.
To reserve your place on this course, please contact Jackie Bolton either by e-mail: jackie@www.backuphr.com or call 01480 677981.
