David Miles, Managing Director – Lordgate Engineering Limited
The expert advice and guidance provided by the BackupHR™ team is always appreciated, never more so than during these strange times. With their early direction regarding COVID protocols enabled our organisation to be and remain a safe working environment for everyone. Knowing that BackupHR™ are there at the end of the telephone or email is invaluable. A huge thank you to you all.
David Miles Managing Director - Lordgate Engineering Limited April 22, 2021
Angie Darby, Senior Management Assistant – Synteract
Having been engaged with BackupHR™ for a few years, we have appreciated their vast wealth of HR experience and knowledge during this time. With Cathy’s advice and guidance we now have a detailed, up-to-date, well-structured Employee Handbook, together with Employment Contracts and H&S Policy.
The Training Courses provided by BackupHR™ are intuitive, well-presented and constructive.
All members of BackupHR™ are responsive, which is very much appreciated.
Their expert advice and support is invaluable and we would have no hesitation in recommending BackupHR™ to anyone requiring professional HR services.
Angie Darby Senior Management Assistant - Synteract September 25, 2018
Samantha Taylor, General Manager, Wells Community Hospital Trust
We have been using BackupHR™ for many years now, and have always found Cathy and her team responsive, pertinent and impartial with their advice, support and ongoing training/ workshops. They go out of their way to problem solve in a manner that is mindful of the needs and requirements of the service we provide. An excellent organisation.
Samantha Taylor General Manager, Wells Community Hospital Trust July 30, 2018
Julian Purvis, Treasurer, Rewilding Britain
I have used BackupHR's™ services for over five years - initially in a medium sized established charity going through organisational and cultural change, then in a UK wide start up charity with remote working. They have consistently exceeded my expectations and offer so much more than “legal helpline” services. They offer far more rounded support, including personal meetings when practicable, becoming an integral part of the management team, rather than a remote, anonymous helpline.
Their advice has been clear and timely, supporting organisational development and providing excellent value for money.
Julian Purvis Treasurer, Rewilding Britain July 19, 2018
Gordon Chaplin, Manufacturing Directror – Coldstores Ltd – Trading as Foster Coldstores
Having used BackupHR™ for several years, I find the support and advice given to us is invaluable. Irrespective of the nature of our enquiry, be it an urgent disciplinary matter or routine current employment law question, its dealt with efficiently and comprehensively by the Team. The training courses are designed around real business issues for real people.
Nothing is too much trouble or to complex an issue. Our contracts of employment and company handbook are up to date with current employment law, and will stand up to the most robust challenges.
BackupHR™ make life so much easier with their hands on, prevention is better than cure, approach. I would recommend BackupHR™ to any employer who wants to take the hassle out of employing staff.
Gordon Chaplin Manufacturing Director, Coldstores Ltd - Trading as Foster Coldstores July 19, 2018
Ray Gillman – Owner – BoConcept Chichester
I have used BackupHR™ for many year as a Manager and a Director of various companies and therefore when I started my own enterprise the was never a doubt to whom I was going to turn to for my HR needs. BackupHR™ have helped me through a myriad of difficult situations always offering clear, timely, forthright advice and direction. Their pragmatic and business orientated approach to HR cuts through the “grey” of employment law and the pitfalls that lay in wait for the unsuspecting or uninformed business professional.
Ray Gillman Owner – BoConcept Chichester July 19, 2018
Gemma Head | SfE Programme Manager / Company Secretary – EEEGR
EEEGR have worked with BackupHR™ for a number of years now and we are always pleased with and hugely grateful for the assistance which they provide. We are a small team and so being able to seek reliable advice and support from external companies is vital for us, so please keep up the good work and we look forward to continuing to build on this relationship into the future.
Gemma Head SfE Programme Manager / Company Secretary - EEEGR July 18, 2018
Stephen Parker, Partner – Green & Partners
Green & Partners are a specialist retail advisory practice based in central London. We have been using BackupHR™ as our human resources consultant for many years. We have complete faith in BackupHR™ and in Cathy Norton, who we have found to have a comprehensive knowledge of this specialist area, and is someone we rely on for all matters HR.
We particularly appreciate the undoubted care and attention that goes into providing a personal service, and one that can be called upon at short notice.
Stephen Parker Partner, Green & Partners July 12, 2018
Denise Chappell, Practice Manager – Littlebury Medical Centre
We have been using BackupHR™ for a number of years now. The service provided by Cathy, Jackie and Peter has always been exceptionally quick, and they work with us to find solutions which are suitable for our circumstances.
I have absolute faith in BackupHR™, and would highly recommend them to any company seeking professional HR consultancy.
Denise Chappell Practice Manager, Littlebury Medical Centre July 12, 2018
Ben Greeves, General Manager – InterComm International Limited
The team at BackupHR™ have been providing support to us for many years and provide a service that fits perfectly with our business needs and ethos. We appreciate the knowledge and experience that BackupHR™ bring and their close understanding of our business means that the advice offered is always appropriate for our particular situation and they are a valuable support as we continue to strengthen and develop our employees. Too often HR issues can be framed in the context of management and employees being in opposition to each other but the considered approach from BackupHR™ shows how an intelligent approach to HR can develop a cohesive team that is greater than the sum of its parts.
Whether it’s in advising on contract issues, updating documentation, supporting with change management or in provision of ongoing training, BackupHR™ have been a trusted and understanding business partner.
Ben Greeves General Manager, InterComm International Ltd July 11, 2018
A now retired Norwich Academy Principal
I enjoyed working with BackupHR™, and indeed could not have proceeded without the no-nonsense support, with at times multiple personnel issues
A now retired Norwich Academy Principal April 19, 2018
Lynn Fielder, Customer Service Manager – Westover Vets Ltd
When it comes to the broad field of Human Resources, an ever-growing field of legislation, strategy and compliance, you will find no better partner than the team at BackupHR™, from practical staff handbook development to day to day advice and staff training, their team has proven on numerous occasions to be professional and responsive problem solvers. You will find no better solution when looking for a Human Resources partner that cares more and works harder than the BackupHR™ team. We value greatly the relationship and would recommend BackupHR™ to any business or organisation. When it comes to the broad field of Human Resources, an ever-growing field of legislation, strategy and compliance, you will find no better partner than the team at BackupHR™, from practical staff handbook development to day to day advice and staff training, their team has proven on numerous occasions to be professional and responsive problem solvers. You will find no better solution when looking for a Human Resources partner that cares more and works harder than the BackupHR™ team. We value greatly the relationship and would recommend BackupHR™ to any business or organisation.
Lynn Fielder Customer Service Manager - Westover Vets Ltd April 19, 2018
Kevin Stepney, Director – Stepney Insulation Ltd
We have used BackupHR™'s services for many years now and are extremely pleased with their most efficient service they give to our company. The up to date current legislation that is provided is invaluable for our business. The personal touch really makes the difference. I would not hesitate to recommend BackupHR™ to other businesses that require this support.
Kevin Stepney Director - Stepney Insulation Ltd April 19, 2018
Richard Butler, Retired Diocesan Secretary – Norwich Diocesan Board of Finance
The Diocese have used BackupHR™ for many years and their on-going advice is invaluable. From the unexpected query to changes in legislation, there is always someone at the end of the phone or email to help straightaway. The training courses offered are also extremely useful and we often implement a change to our HR practice after a session.
Richard Butler Retired Diocesan Secretary - Norwich Diocesan Board of Finance April 19, 2018
Stuart Gandy, Director – Allied Mechanical Services
The BackupHR™ team have really helped us deal with employment contract and disciplinary issues in particular, and get to grips with the constant and changing demands of employment legislation, which can be really onerous at times on a relatively small employer like ourselves.
Stuart Gandy Director - Allied Mechanical Services April 19, 2018
Simon Piff, Finance Director – Environmental Control Systems (Anglia) Ltd
When the responsibility of the HR role was given to me to run alongside my existing finance role, the help I received from BackupHR™ was crucial to me in managing this role in an effective and efficient manner.
Simon Piff Finance Director - Environmental Control Systems (Anglia) Ltd April 19, 2018
Jenny Bulman, Corporate Services Manager – Campaign to Protect Rural England (CPRE)
I have been stunned at how good the quality of the BackupHR™ service has been. BackupHR™ seem way ahead of the “legal helpline” services. They offer far more rounded support, including personal meetings when practicable.
Their advice has been clear, timely and has helped us and our Line Managers deal with a range of HR issues that inevitably arise from time to time. Excellent value for money and within a few months it felt like they were an integral part of our operations, (rather than a remote, anonymous helpline).
Jenny Bulman Corporate Services Manager - Campaign to Protect Rural England (CPRE) April 19, 2018
Simon Gook, Director – Direct Beauty Products Ltd
We have found the service offered by BackupHR™ to be an integral part of our HR planning, with so many complicated issues it is invaluable to have someone at the end of the phone to offer support and advice. I personally would have no hesitation in recommending their services.
Simon Gook Director - Direct Beauty Products Ltd April 19, 2018
Stewart Barber, General Manager – Eckling Grange
On a personal note, the service and advice we have received from Cathy has been of the highest quality and a great help to Eckling Grange. We look forward to working together in the future.
Stewart Barber General Manager - Eckling Grange April 19, 2018
Diane Dillon, Head of HR, Moneyfacts Group Plc
I rely on BackupHR™ to help me ensure we are doing the right thing both for the business and our employees. They provide a first class service with very quick turnaround and help considerably when trying to make sense of ever increasing legislation. The ability to speak to my consultant, knowing I will get that return call even if she is out or busy with another client gives me that little bit of extra confidence when dealing with difficult or tricky situations.
Diane Dillon Head of HR, Moneyfacts Group Plc April 19, 2018