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Thu17Oct20248:30 amQuy Mill Hotel & Spa, Quy, Cambridge
You are only as good as the people you manage - if you do not manage them effectively, this will not reflect well on you.
Many Managers are promoted to a role that involves being in charge of people - the promotion is often based their on technical/operational expertise. Yet, to successfully manage individuals or a team requires a different set of skills and techniques. Even Senior Managers may never have had formal training on the best ways to lead and manage people. All Managers need to keep up to date with the evolving principles of motivating and engaging the different generations of people they are responsible for in the modern workplace. It is about continuous professional development if you are a Manager.
This course focuses on the key aspects of successful people management, including effective communication skills; practical motivation and engagement; the ability to develop individuals and also teams; and finally, knowing your own default management style and when you may need to change/modify it.
We have designed this course to suit those who are new to Management, as well as being a useful refresher for the more experienced Manager looking to develop existing skills and/or want to be more successful by learning new/different approaches, as part of personal/career development.
The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 1.45 pm to 2.00 pm, with breaks for refreshments and lunch.
The cost for this course will be £175.00 plus VAT per delegate, including lunch. Preferential rates for clients.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
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Thu21Nov20248:00 amPark Farm Country Hotel, Hethersett, Norwich
If conflict is not addressed swiftly, working relationships break down, tempers can flare or people could claim bullying and harassment.
Identifying and dealing confidently with conflict early on is an essential life skill, especially in the working environment.
We have designed this course to suit those who are new to management, as well as being a useful refresher for those who are already experienced, looking to further develop skills and/or wanting to be more successful, by learning new/different approaches as part of personal/ career development.
This course will be highly participative, practical in content, and is intended to help learn some key techniques to diffusing tensions, dealing with and understanding the nature and causes of conflict.
The course objectives will include: -
- What is Conflict?
- Causes of Conflict
- Conflict Resolution
- Practical Case Studies
The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 2.30 pm, with breaks for refreshments and lunch.
The cost for this course will be £175.00 plus VAT per delegate, including lunch. Preferential rates for clients and discounts for block bookings.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
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Wed12Feb20258:00 amQuy Mill Hotel & Spa, Quy, Cambridge
If conflict is not addressed swiftly, working relationships break down, tempers can flare or people could claim bullying and harassment.
Identifying and dealing confidently with conflict early on is an essential life skill, especially in the working environment.
We have designed this course to suit those who are new to management, as well as being a useful refresher for those who are already experienced, looking to further develop skills and/or wanting to be more successful, by learning new/different approaches as part of personal/ career development.
This course will be highly participative, practical in content, and is intended to help learn some key techniques to diffusing tensions, dealing with and understanding the nature and causes of conflict.
The course objectives will include: -
- What is Conflict?
- Causes of Conflict
- Conflict Resolution
- Practical Case Studies
The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 2.30 pm, with breaks for refreshments and lunch.
The cost for this course will be £175.00 plus VAT per delegate, including lunch. Preferential rates for clients and discounts for block bookings.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
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Thu01May20258:00 amPark Farm Country Hotel, Hethersett, Norwich
Recruitment can be both expensive and time consuming but is squandered by poor or no induction. With the upcoming removal of the two-year service rule for unfair dismissal claims, it has never been more important to get it right. Join us to gain the skills to allow you to deliver your successful onboarding to retain your new starters.
The first few days, weeks and months are critical in determining whether people develop effectively, and quickly become either an asset or a liability. Equally, it is important that employees feel valued and want to actively contribute to the business. Little time, effort and thought is really given to planning and achieving a meaningful, structured programme of induction learning. This means that people do not work to their full potential as quickly as they could and/or they “leave” the organisation, meaning further costly recruitment.
This course will help Managers to plan and conduct meaningful onboarding programmes that go beyond the first week. We will identify what should be included, and how to regularly assess and constructively feedback to a new employee. Thereby they can become really productive, integrated and engaged by the end of their probationary period and thereby avoiding potential costly legal disputes.
The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 2.00 pm, with breaks for refreshments and lunch.
The cost for this course will be £175.00 plus VAT per delegate, including lunch. Preferential rates for clients and discounts for block bookings.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
