Training Courses - Norwich

You are only as good as the people you manage - if you do not manage them effectively, this will not reflect well on you.

Many Managers are promoted to a role that involves being in charge of people - the promotion is based on technical/operational expertise.  Yet, to successfully manage individuals or a team requires a different set of skills and techniques.  Even Senior Managers may never have had formal training on the best ways to lead and manage people.  All Managers need to keep up to date with the evolving principles of motivating and engaging the different generations of people they are responsible for in the modern workplace. It is about continuous professional development if you are a Manager.

This course focuses on the key aspects of successful people management, including effective communication skills; practical motivation and engagement; the ability to develop individuals and also teams; and finally, knowing your own default management style and when you may need to change/modify it.

We have designed this course to suit those who are new to Management, as well as being a useful refresher for the more experienced Manager looking to develop existing skills and/or want to be more successful by learning new/different approaches, as part of personal/career development.

The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 1.45 pm to 2.00 pm, with breaks for refreshments and lunch.

The cost for this course will be £165.00 plus VAT per delegate, including lunch.   Preferential rates for clients.

To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.

Does dealing with those difficult situations at work fill you with dread?
Do you avoid having to dealing with those difficult team members?
Do you want to achieve positive and successful outcomes from such situations?

BackupHR recognises that dealing with difficult situations at work can be very stressful, as well as time consuming. Your ability to manage these effectively is essential to successful management and leadership.

By attending this half day course, you will be given practical tips on how to handle a range of situations and people better, thereby achieving meaningful and lasting solutions, as well as becoming a more effective Manager.

This lively, practical and participative training course will cover topics such as what are difficult situations and why are they difficult; the importance of following a process; managing and understanding different reactions; and solutions to handling difficult people.

The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 1.45 pm to 2.00 pm, with breaks for refreshments and lunch.

The cost for this course will be £165.00 plus VAT per delegate, including lunch.   Preferential rates for clients.

To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.