• Wed
    8:30 amPark Farm Country Hotel, Hethersett, Norwich

    How do you decide that someone is performing well?  If they are, how do you encourage them to be even better, and if not, what do you do about it?  These are challenges which Managers face on a daily basis.

    This course helps Managers with these issues by having realistic expectations on what people are capable of doing; knowing when to use performance improvement plans and programmes for personal development; whilst continuing to motivate and encourage good performers.

  • Tue
    8:30 amPark Farm Country Hotel, Hethersett, Norwich

    Every organisation is having to review its costs, now more than ever! Managing the costs of absenteeism - sick pay, lost productivity, morale etc. - is an essential management skill.  Dealing with the disruptive value of having unreliable staff throwing regular “sickies” can also make a difference to how successful you are perceived to be as a Manager. Also, what is the best approach for employees who have genuine long-term sickness health problems!

    This practical, interactive half-day course will provide you with tips and tools to increase attendance and drive down costs.  We have designed the course to suit those who are new to Management, as well as being a worthwhile refresher for the experienced Manager, looking to enhance their knowledge.

    The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 1.30 pm, with breaks for refreshments and lunch.

    The cost for this course will be £150.00 plus VAT per delegate, including lunch.  Clients get one free training place per topic, with extra places costing £150.00 plus VAT.  

    To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.