-
Wed23Feb20228:30 amPark Farm Country Hotel, Hethersett, Norwich
How do you decide that someone is performing well? If they are, how do you encourage them to be even better, and if not, what do you do about it? These are challenges which Managers face on a daily basis.
This course helps Managers with these issues by having realistic expectations on what people are capable of doing; knowing when to use performance improvement plans and programmes for personal development; whilst continuing to motivate and encourage good performers.
-
Tue22Mar20228:30 amQuy Mill Hotel & Spa, Quy, Cambridge
Managing people often strikes fear and dread into Managers, but it does not have to be that way. By coming along to our short, but informative course, Managers will gain the confidence needed to manage people, and most importantly, avoid finding themselves on the wrong side of employment law - which can be costly!
Based on our extensive HR experience, we will talk about the most misguided beliefs that Managers hold as fact about employment law. We will also discuss the most frequent mistakes Managers make when dealing with staff; as well as difficulties created through lack of documentation, or not knowing or following their own employment procedures. We will identify the key employment policies and why Managers need to be familiar with them. This should also assist Managers to understand the importance of why these policies need to be applied correctly.
The course will debunk myths to make sure you avoid fear and confusion when dealing with staffing issues. We’re here to give you the confidence to manage people effectively and we’ll do this through fun interactive sessions and an extensive quiz to help reinforce the learning.
We have designed the course to suit those who are new to Management, as well as being a worthwhile refresher for the experienced Manager, looking to enhance their knowledge.
The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 1.30 pm, with breaks for refreshments and lunch.
The cost for this course will be £120.00 plus VAT per delegate, including lunch. Clients get one free training place per topic, with extra places costing £120.00 plus VAT.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
-
Tue15Nov20228:30 amPark Farm Country Hotel, Hethersett, Norwich
Every organisation is having to review its costs, now more than ever! Managing the costs of absenteeism - sick pay, lost productivity, presenteeism, morale etc. - is an essential management skill. Dealing with unreliable staff throwing regular “sickies” or staff working when they really should not, can also make a difference to how successful you are perceived as a Manager.
Effective return to work meetings and good attendance records are fundamental to reducing absence. Knowing when and how to use occupational health reports is an additional key management tool. And, supporting and managing employees who have genuine sickness, whether physical and/or mental health is crucial.
This practical, interactive half-day course will provide you with tips and tools on addressing these and other issues to help increase attendance and drive down costs. We have designed the course to suit those who are new to Management, as well as being worthwhile for the experienced Manager or HR professional looking to enhance their knowledge and increase their practical skills.
The cost for this course will be £150.00 plus VAT per delegate, including lunch. Preferential rates for clients.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
