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Wed07Feb20248:30 amQuy Mill Hotel & Spa, Quy, Cambridge
No-one likes to deliver bad news, but every Manager has to do this at some stage. If it is done effectively, the outcome can be more constructive than if it is done badly, or not at all.
We will identify useful approaches and techniques that will help Managers to be more confident and purposeful, by practising how to do it in a supportive and safe environment.
Delivering bad news without proper preparation can be stressful to all concerned, so come to learn how to be more comfortable dealing with this part of a Manager’s job.
A lively, practical and participative training event - topics will include:
- Types of Bad News to be delivered
- Process and Method
- The Importance of Preparation
- How to Conduct Meetings
- Follow Up
The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 1.45 pm to 2.00 pm, with breaks for refreshments and lunch.
The cost for this course will be £175.00 plus VAT per delegate, including lunch. Preferential rates for clients.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
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Wed24Apr20248:30 amPark Farm Country Hotel, Hethersett, Norwich
You are only as good as the people you manage - if you do not manage them effectively, this will not reflect well on you.
Many Managers are promoted to a role that involves being in charge of people - the promotion is often based on their technical/operational expertise. Yet, to successfully manage individuals or a team requires a different set of skills and techniques. Even Senior Managers may never have had formal training on the best ways to lead and manage people. All Managers need to keep up to date with the evolving principles of motivating and engaging the different generations of people they are responsible for in the modern workplace. It is about continuous professional development if you are a Manager.
This course focuses on the key aspects of successful people management, including effective communication skills; practical motivation and engagement; the ability to develop individuals and also teams; and finally, knowing your own default management style and when you may need to change/modify it.
We have designed this course to suit those who are new to Management, as well as being a useful refresher for the more experienced Manager looking to develop existing skills and/or want to be more successful by learning new/different approaches, as part of personal/career development.
The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 1.45 pm to 2.00 pm, with breaks for refreshments and lunch.
The cost for this course will be £175.00 plus VAT per delegate, including lunch. Preferential rates for clients.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
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Thu11Jul202410:50 amOnline
To book your place at this event: Click here
A change of government comes as no surprise. But the scale of their ambition in the employment sphere may well do. With their aim to make life fairer for workers and to ensure being in work pays, some of the changes will be radical, if implemented gradually.
Many of these changes have been widely trailed in their manifesto, we look at each and explain what we believe the impact will be and how soon we can expect to see them.
Guy Liddall will be joined as usual by our HR and employment law experts, who will be on hand to answer questions.
- One type of worker?
- Family friendly work/life balance
- Contracts and pay
- Day one rights
- Tribunals
As previous , the webinar will last 40 minutes, with at least half the time given to questions from the audience. These can be asked on the day, or in advance, by emailing jackie@backuphr.com.
Can't make it? Don't worry, register anyway and we will send you a recording of the event to view when it suits you.
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Thu21Nov20248:00 amPark Farm Country Hotel, Hethersett, Norwich
If conflict is not addressed swiftly, working relationships break down, tempers can flare or people could claim bullying and harassment.
Identifying and dealing confidently with conflict early on is an essential life skill, especially in the working environment.
We have designed this course to suit those who are new to management, as well as being a useful refresher for those who are already experienced, looking to further develop skills and/or wanting to be more successful, by learning new/different approaches as part of personal/ career development.
This course will be highly participative, practical in content, and is intended to help learn some key techniques to diffusing tensions, dealing with and understanding the nature and causes of conflict.
The course objectives will include: -
- What is Conflict?
- Causes of Conflict
- Conflict Resolution
- Practical Case Studies
The course will commence at 8.30 am, with registration and refreshments from 8.00 am, and will finish around 2.30 pm, with breaks for refreshments and lunch.
The cost for this course will be £175.00 plus VAT per delegate, including lunch. Preferential rates for clients and discounts for block bookings.
To reserve your place, please contact Jackie Bolton either by e-mail: jackie@backuphr.com or call 01480 677981.
